Delivery Notice Email with Delivery tracking number will be sent to your registered email address after your order is processed by our local Postal Service, generally you will be able to track the delivery within 2 business days after the notice. Please keep an eye on the tracking info in case of possible delivery problems.
|United States||10-20 Business Days|
12-28 Business Days
** THESE ARE ESTIMATED DELIVERY TIMES. Sometimes there may be delays due to the shipping carrier or international customs sorting.
When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.
If you want to cancel your order, please contact us within 24 hours after sending payment. If your packages have not been sent out, we will stop it. If it has been sent out, you could keep it or return it when you get it. Please confirm your order before sending payment. Thanks You!
Replacement applied when a certain product run out of stock suddenly, especially in busy season. Small gifts offered occasionally if replacement is accepted by customers. We will send E-mail to you if the product you ordered is out of stock.
We are confident you will love your annual gears ,but If you are not 100% satisfied with your purchase, within 30 days from the purchase date you may either return your purchased product to us for a full refund or exchange it for another product of equal value. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.
After getting your returns, we will send refund request to our bank within 24 hours and send you an E-mail about this. Please Note: Your refund will be credited to the original purchaser's credit card, and it may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers.
When you order multiple products, the orders can come from different designers/regionals. In this case, it could happen that you will receive your products in different packages and at different times.